Pharma Pack
One controlled environment for laboratory, quality, regulatory and operating workflows.
Pharma Pack connects work from sample intake and laboratory execution through investigations, product release, regulatory submissions and post-market response.
Operational Interface Storytelling
Inside the Pharma Pack Workflow
How the platform structures operational data, enforces business policies, and facilitates human-in-the-loop review.
Core System of Record
Central transactional database with tamper-evident audit logs and 2-way sync across ERP and legacy databases.
Platform Pillars
Four Core Capabilities
Engineered according to the verified specifications of the Syntamatic Enterprise Portfolio.
Laboratory operations
LIMS workflows for samples, batches, stability, environmental monitoring, microbiology, instruments and reagents.
Quality management
eQMS coverage for deviations, OOS/OOT, CAPA, complaints, change control, audits, training and documents.
Regulatory information
Dossiers, submissions, registrations, approvals, renewals, commitments and milestone tracking.
Connected operations
Supplier quality, OEE, inventory, analytics and field workflows linked to quality evidence.
End-to-End Progression
Operating Path
How work enters, moves through, and concludes within Pharma Pack.
Receive samples
Log and catalog batch intake with chain-of-custody tracking.
Execute lab work
Perform tests against validated methods and record instrument signals.
Review quality events
Triage deviations, investigate OOS occurrences, and process CAPAs.
Release and report
Issue Certificate of Analysis and prepare regulatory release dossier.
User Ergonomics & Stakeholders
Designed for Enterprise Roles
How different teams and operational personas interact with Pharma Pack to execute their daily responsibilities.
Pharma manufacturers
Accesses dedicated operational views, contextual decision metrics, and approval queues tailored to pharma manufacturers workflows.
Biotech organizations
Accesses dedicated operational views, contextual decision metrics, and approval queues tailored to biotech organizations workflows.
CDMOs
Accesses dedicated operational views, contextual decision metrics, and approval queues tailored to cdmos workflows.
Clinical operations
Accesses dedicated operational views, contextual decision metrics, and approval queues tailored to clinical operations workflows.
Pharmacy groups
Accesses dedicated operational views, contextual decision metrics, and approval queues tailored to pharmacy groups workflows.
Enterprise Systems & Data Boundaries for Pharma Pack
Pharma Pack does not operate as an isolated data silo. It synchronizes seamlessly with your systems of record using Change Data Capture (CDC), strictly typed REST/gRPC interfaces, and tamper-evident event streaming.
Ingests transactional triggers from ERP (SAP, Oracle, Odoo), CRM (Salesforce), telemetry streams, or operational databases.
Encrypted transport (TLS), AES-256 at rest, customer-managed keys, and private cloud deployment options with zero unauthorized data retention.
Tamper-evident audit logs for every state transition; structured distributed tracing and SRE alert integration.
Governance & Compliance Standard
Official Control Principle
Human Qualified Person (QP) and Quality Assurance sign-off is mandatory for all batch releases, deviation dispositions, and regulatory dossiers. AI provides advisory analytical signals without bypassing human quality authority.
Ecosystem Integration
Connected Syntamatic Products
Products commonly deployed alongside Pharma Pack to form unified enterprise architectures.
Supply Chain & Order Management
A configurable path from procurement and inventory through order fulfillment.
Syntamatic DataSphere
Governed enterprise data and AI application foundation.
Syntamatic Clinica Intelligence
A governed analytics layer for clinical and research information.
Syntamatic NoteBridge
A controlled pipeline from clinical narrative to structured information.
Move AI From Ambition to Operation.
Tell us about your enterprise, your priority and your timeline. We will route your request to the right industry and capability lead — and respond with a clear next step.